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HomeDelivery & Courier FranchiseHow to Get an Ecom Express Franchise? : Alternatives, Cost, & Profit

How to Get an Ecom Express Franchise? : Alternatives, Cost, & Profit

With the exceptional rise of the e-commerce platform, the delivery and courier industries have certainly exhibited unprecedented growth. However, the growth in their businesses can’t solely be attributed to their diverse range of offerings but also to their expertise in partnering with a speedy and trustworthy delivery network, which has assisted in ensuring timely package deliveries.

If you’ve ever pondered venturing into the delivery and courier sector, you’ll find yourself inundated with a multitude of options available in India.

As you embark on your exciting journey, you may consider checking out India’s popular delivery and logistics chain, which has spread its presence in more than 2400+ towns in its decade of operations.

Yes, you read that right. We are talking about Ecom Express, One of India’s trusted and leading logistics companies that offers end-to-end logistics solutions to e-commerce platforms.

In this comprehensive article, we’ll cover a detailed post on the Ecom Express Franchise along with its cost, fee, and profit margin, along with step-by-step guidelines to start this franchise – and answer some common questions about the chain.

Ecom Express Franchise Opportunity
  • Company: Ecom Express
  • Founded: 2012
  • HQ: India
  • Industry: Delivery & Logistics
  • PIN Code: 27,000+
  • Model: Franchise
  • Area served: Nationwide
  • Franchise Fee: Varies
  • Profit Margin: ~ 10-20%
  • Area Required: Min. 1000 sq ft
  • Total Initial Investment:  ₹12 lakh to ₹15 lakh

Overview of Ecom Express Franchise

Overview of Ecom Express Franchise

Ecom Express is one of India’s leading and pioneering end-to-end technology-enabled logistics solutions providers to the Indian e-commerce industry. The chain is headquartered in Gurugram, Haryana, and was incorporated in 2012 by four visionary founders: T. A. Krishnan, Manju Dhawan, K. Satyanarayana, and Late. Sanjeev Saxena.

With their cumulative experience in the Indian logistics and distribution industry of over 100+ years, Ecom Express expanded its presence to over 2650+ towns, serving customers residing in more than 27,000+ Pin codes in India.

Currently, the chain boasts a gigantic and significant presence across 29+ states in India and is aspiring to cover more pin codes in the upcoming years.

You might be wondering how it managed to establish such a widespread presence and high demand across the country.

Well, It all lies in their business model and their offerings. Let’s jump in right away…

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Ecom Express Franchise Business Model

According to its official website, Ecom Express sets itself apart from its peers through a distinct business model that revolves around delivery service capability, scalability, customization, and sustainability.

The chain boasts cutting-edge technology and automated solutions to enable first-mile pickup, processing, network optimization, and last-mile delivery, which not only helped them to cater to the ever-growing consumer demand but also allowed them to position itself as a pioneer delivery and logistics brand.

But Do you know what the Ecom Express’ products and services are?

In short, Ecom Express offers end-to-end technology enabled logistics solutions to e-commerce platforms like Amazon, Meesho, and Flipkart. However, Their comprehensive product portfolio comprises Ecom Express Services (EXS), Ecom Fulfillment Services (EFS), and Ecom Digital Services (EDS).

Let’s dive deeper to learn more about these services

What are the Ecom Express Franchise Product and Service offerings?

As mentioned in the earlier section, here are the list of Ecom Express’s product and service portfolio:

  1. Ecom Express Services (EXS)
  2. Ecom Fulfillment Services (EFS)
  3. Ecom Digital Services (EDS)

To keep this blog concise, we’ll provide a brief summary of these services for your reference:

Ecom Express Services (EXS)

This is one of the most primary services of any logistics and delivery firm, which revolves around the pick-up and delivery of products (ordered online) from warehouses / sellers to end-consumers using automated information systems for end-to-end order tracking.

Additionally, Ecom also presents an advanced iteration of this service, which introduces a multi-modal, air-dominant shipping approach to expedite deliveries across the country within 24 to 48 hours.

Ecom Fulfillment Services (EFS)

Without a fulfillment centers, it could certainly be hard for any delivery and courier franchises. However, there is nothing to worry about for Ecom Express.

As the chain boasts exceptional mega fulfillment centers, they are strategically located in key geographies across the country: Bengaluru, Bhiwandi, Bilaspur, Chennai, Cochin, Delhi-NCR, Goa, Guwahati, Hyderabad, Indore, Jaipur, Kolkata, Lucknow, Nagpur, Patna, Pune, Siliguri, Wazirpur, and Zirakhpur.

Ecom Digital Services (EDS)

In addition to all these services, Ecom takes pride in offering its unique digital mobile application facilities. The services are listed below;

  1. e-KYC-Aadhar based biometric verification
  2. Industry-specific cash/ cheque/ document collection
  3. Contact Point Verification (CPV)

These services are currently served to the Banking, Financial Services, and Insurance (BFSI) sector, as well as Telecommunications industries.

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Key Facts on Ecom Express

Sr No.TypePublic
1Trade NameEcom Express Limited
2IndustryDelivery & Logistics
4Founders Or Parent CompanyT. A. Krishnan, Manju Dhawan,
K. Satyanarayana and
Late. Sanjeev Saxena.
5Corporate HeadquartersGurugram, Haryana, India
6Number of locationsOver 2650+ Towns
7Area servedMore than 27000 Pin codes
9Service OfferingDelivery, express mail,
third-party logistics
10RevenueRs 2,127 crore in FY22

Why consider owning an Ecom Express Franchise?

Consider Owning an Ecom Express Franchise
  1. Affordable setup cost:
    • Irrefutably, keeping the ongoing costs aside, owning an Ecom Express center will not require any significant investment.
      • Interested prospects with passion to run an Ecom Express center can become one of their partners with an investment of less than ₹5 lakhs.
  2. Profit margin and variety in offerings:
    • Becoming a part of a renowned delivery and logistics chain can certainly avoid miscellaneous overhead costs like marketing and advertising, which eventually help the franchisee owner efficiently operate their businesses, leading to the generation of healthy profit margins.
  3. Countrywide presence:
    • With a delivery coverage area of over 27,000+ Pin codes, Ecom Express may prove to be a great investment opportunity for delivery and logistics franchise seekers across India.
      • Overall, Ecom Express has emerged as a leading delivery and logistics chain that is poised to grow even bigger at a rapid pace.
  4. Training and Other IT Support:
    • A franchisee with a little background in the industry could have an added advantage. However, it shouldn’t be difficult for the aspirants.
      • Once you become one of their partners, you’ll be overwhelmed with the variety and comprehensiveness of their training and support program, leading to a successful journey for delivery and courier industry aspirants.
        • These systems help a new franchisee understand the business, ultimately allowing them to generate a great return for themselves.

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How much does Ecom Express Franchise Cost?

Ecom Express Franchise Cost

The cost of starting an Ecom Express center would certainly vary depending on the franchisee’s interest, the model chosen, geographical locations, and the growth potential of e-commerce businesses.

Nonetheless, to embark on an ambitious journey with Ecom Express in the delivery and logistics field, one may need to accumulate an initial investment ranging from ₹12 lakhs to ₹15 lakhs with a floor area of at least 1000 sq. ft.

It is to be noted that the above mentioned investment is for the E-commerce logistics service model. For aspirants seeking to open a warehouse or fulfillment center, an initial investment capability of at least ₹50 lakh to ₹1 Crore, along with a warehouse space of at least 3000 sq. ft. or more, is required.

How much is the Ecom Express Franchise Fee?

There isn’t any specific investment breakdown for Ecom Express centers. Based on the industry standard, a franchise aspirant may be required to pay a refundable deposit fee of at least ₹2 lakh to ₹5 lakh (which varies based on the location,size of the business, and model).

Additional investment for Ecom Express

Obviously, you would be required to invest in and acquire some IT Tools like, Laptop/Desktop, a proper go down space with plenty of parking facility, Scanner/ printer, and more.

Overall, Ecom Express center aspirants will need to invest a significant amount of at least ₹3 lakh to ₹4 lakh on IT equipment, and a few more lakh on miscellaneous costs (depending on the storefront).

Type of CostCost and Other details
Brand Deposit FeeApprox. ₹ 2 lakh – 5 lakh
Space RequiredMin. 1000 sq. ft. or more
IT Systems (laptop or desktop)₹ 30,000
Printer and Scanners₹ 25,000
Other Stationary & Office items₹ 5,000
Furniture and Rack Arrangement₹ 1 lakh– ₹2 lakh
Vehicle and moreVaries; it, could go to 10 lakh for 10 bikes
Total Initial Investment₹ 12 lakh – ₹15 lakh

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How much is Ecom Express Franchise Profit Margin?

The profitability of Ecom Express centers are widely dependent on the coverage area, market conditions, average number of packages delivered, customer’s satisfactory rate, and more.

Taking several factors into consideration, such as its nationwide presence, affordable startup costs, the burgeoning e-commerce industry, changing customer buying patterns (transitioning from offline store shopping to online shopping), and the extensive technology and training support, will certainly provide an extra advantage to its franchise owners.

These details on Ecom Express will certainly provide enough insight about the profitability factor that may lead to a profitable and lucrative business investment for the franchise aspirants.

Let’s dive further and explore more about its financial report;

Financial Statement/Summary of Ecom Express

There is no denying the fact that the e-commerce industry has exhibited exceptional growth, and Ecom Express has taken all measures to succeed and establish its prominent position in the industry.

With over a decade of extensive operation, Ecom Express has certainly faced all the ups and downs of Indian delivery and logistics, which has not only helped them understand market demand but also empowered them to implement necessary automation and innovation in their systems.

Is Ecom Express Franchise Profitable
Source: Inc 42

Analysis for Financial Report FY 2022:

  1. Despite the jump in its revenue from ₹1629 Crore in 2021 to ₹2127 Crore, Ecom Express couldn’t post a profitable number. The chain has posted a growth of 30.6% Y-o-Y.
  2. However, Ecom Express’s expenses for the year 2022 were substantial, amounting to a total of ₹2269 Crore, which means a growth of over 40% year-over-year, resulting in a loss of ₹90 Crore for the year.
  3. The loss were mainly contributed due to the rise in material cost, as reported by the franchise.

Despite of all these, Ecom Express had earlier planned to bring its IPO, which later had to postpone due to some uncertain reason.

With all these given figures and business statistics, a franchise aspirants with strong passion for the delivery and logistics businesses can certainly anticipate an earning of over ₹50,000 to ₹ 1 lakh from Ecom Express Franchise.

How to become Ecom Express Delivery Partner?

Ecom Express Delivery Partner Program

Ecom Express runs its flagship program named “Sanjeev” for aspiring delivery personals looking for either part time or full time business.

It allows individuals with an android phone and a vehicle to partner with Ecom Express to deliver e-commerce packages to people’s homes and generate a healthy income source.

To run this model efficiently, The chain provides an extensive training program to every delivery individual to understand the system and earn money from their side hustle.

Aspiring delivery partners are allowed to choose either of the slot to get started with the system:

  1. Part-time Delivery Partner – 4 hours/day 6 days a week
  2. Full-time Delivery Partner – 8 hours/day 6 days a week

The initial investment required to become an Ecom Express Delivery Franchise owner will certainly range between ₹50,000 to ₹1 lakh(Estimated).

The requirement and eligibility criteria is quite simple, just follow along with us to explore further.

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What are the requirements to become an Ecom Express Franchise Partner?

  1. First and most important – One should be financially well-qualified and have good credit to start as an Ecom Express partner, and should be ready to invest minimum 12 lakh – 15 lakh.
  2. Interested applicants are advised to dedicate themselves to the Ecom Express business and follow the company standards and maintain their legacy.
  3. Interested prospects must undergo and complete the necessary training program offered by Ecom Express team.
  4. Interested franchisees should have a passion to work in the Delivery industry and should possess the leadership and financial skills to operate an Ecom Express Center outlet.
  5. Applicants are advised to secure a suitable location that meet Shadowfax franchise requirements, such as high visibility and easy accessibility with a min floor space of minimum of 1000 sq feet.

Eligibility Criteria for Ecom Express Delivery Partner

  • Interested candidate must be 18 years old and should have an android phone.
  • You may need to have at least a 2/3/4 wheeler) which meets all the applicable laws and safety requirements.
  • A valid driving license is must
  • Personal Document like Aadhar Card & PAN Card
  • At least one Savings or a Current Bank Account

What are the alternatives to Ecom Express Franchise?

Before owning any franchise, an aspirants are always suggested to perform the extensive market research, growth prospects of the franchise, and gain a deeper understanding of its competitive advantages over its peers.

To ease your entire process, we have picked the two best available delivery franchise opportunity in India:

Amazon Logistics Franchise

Amazon Logistics is a delivery or logistics arm of World’s popular and leading e-commerce platform, Amazon.

Through its enticing Delivery Service partner program, Amazon India hasn’t only enabled itself to provide timely deliveries(online purchases) to customers but also garner immense attention from the franchise aspirants.

With an annual earning potential of ₹ 19.2 Lakhs – 38.5 Lakhs, Amazon Logistics could be an interesting chain to be a part of it.

Learn more: How to Get Amazon Delivery Franchise? – Cost & Profit – Amazon Delivery

Delhivery Franchise

The discussion on Delivery and Courier franchise wouldn’t over without emphasizing more about the Delhivery chain.

Inception of Delhivery logistics chain took place one year prior to the Ecom Express, in 2011. However, despite its extensive presence across India, Delhivery still lags behind Ecom Express in terms of coverage, spanning over 18,500 pin codes.

Owning a Delivery franchise will only cost an initial investment of approximately 5 lakhs, which carries potential of generating a profit of over 50,000 per month.

Learn more: Start a Delhivery Franchise & Earn in lacs per month – Cost, Fee, & Profit – Delhivery

How to Get Ecom Express Franchise?

Either you wanted to partner with Ecom Express as delivery partner or logistics partner, the process is quite straightforward.

One can avail this franchise from following steps:

  1. To become a delivery partner, navigate to the highlighted link and fill in the details like Name, Pin code, and Vehicle type you own.

For Ecom Express logistics service, you’ll be require to fill in the personal and company details, such as Name, Company name, Email ID, Phone number, and more.

Important:  You can also use email ID: to  join Ecom Express Business Partner Program. Be aware of frauds

Official Details

Registered OfficeEcom Express Limited
Ground Floor, 13/16 min, 17 min, Samalka,
Old Delhi-Gurugram Road, Kapashera,
New Delhi – 110037, India
Corporate OfficeEcom Express Limited
10th Floor, Ambience Corporate Tower II,
Ambience Island, Gurugram,
Haryana – 122002 (India)
Email ID(For Business Partnership)
General Query contact number+91-8376888888
Franchise FormEcom Express Contact Us

Final Takeaway – Conclusion

Ecom Express is certainly a leading delivery and logistics brand that has significantly contributed towards betterment to the e-commerce platform.

Their hassle-free and timely deliveries have been recognized by millions of customer several times, which has allowed to mark its presence in over 27,000 PIN codes across the country.

Ecom Express offers an affordable franchise program for individuals passionate about the delivery and logistics industry, providing them with an opportunity to venture into the exciting and rapidly growing world of e-commerce businesses.

The Bottom line –

With an initial investment of ₹12 lakh to ₹15 lakh and impressive opportunity to generate a monthly income of over ₹ 1 lakh, aspirant entrepreneur couldn’t ask for any better opportunity than Ecom Express.

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  1. How much does it cost to Start an Ecom Express Franchise?

    Ans: The initial investment for Ecom Express can vary depending on the chosen model. Furthermore, To become an Ecom Express partner, you may need to have an initial capital of ₹10 lakh.

  2. Is Ecom Express Franchise Profitable?

    Ans: Certainly, Yes. On analyzing the growth prospects of e-commerce industry, diverse range in offerings, extensive support system, and affordable setup cost, one may anticipate to earn a healthy monthly income of at least ₹50,000 to ₹ 1 lakh.

  3. What are the clientele of Ecom Express?

    Ans: Some of the popular brand that partners with Ecom Express for their product deliveries are Zara, 1MG, Meesho, H&M, Amazon, Flipkart, Decathlon, and more.

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